FRESH NEW & READY FOR YOU! RNVTD APT IN KOUKAKI!

Disappointing
Traveller Type: Solo Traveler
  : Apartment and location is nice
  : It was dirty and unhygienic, hairs everywhere, sticky and dirt spots on kitchen tables, the cabinets was all dirty, oily sticky. When you open a cabinet they stick to your hand absolutely disgusting, the toilet was half cleaned, when I opened the toilet seat there was hair and signs of e-coli bacteria. The bed looked clean but after inspection it looked like the bed linen was reused it had dirt on one side. The funny thing is when I arrived the host greeted me and apologized and said that there was some problems with the cleaners and they where on their way to clean the apartment, It was ok with me i was planning going out buying groceries anyways, so when we went up to the apartment, the cleaners came, and I left my luggage and left expecting that I would come back to a clean apartment, to my surprise when I came back 1 hour later, the apartment was not even touched, they just came and when I left they most likely also left. Because it was disgusting, it looks good until you come closer and touch or inspect things, this made me question the hygiene in the apartment. I booked the apartment because of a high score in cleanliness, but it was the exact opposite. I contacted the host via WhatsApp. Her answer was contact booking and get a refund on cleaning fee. Like I care about the money I care about my health, I payed to stay in a clean space not a bacteria bomb. I eventually contacted booking, they contacted the hosts, the host contacts me and tells me they could send a cleaner. (This is two days later). I already cleaned the worst stuff my self. And all my stuff is unpacked and everywhere, it's inconvenient to send service now. What can I use a cleaner for at that point im only staying two days more. Why did they not send a cleaner when I addressed the issue in the first place? why they tell me to contact booking to get a refund in cleaning fee? I don't trust the hosts that are running this apartment.